Water Leak Detection Sensors Greatly Reduce Frequency & Severity of Internal Water Claims

ProSentry’s John Rusk joins Insurance Nerds at InsureTech Hartford to share how ProSentry’s smart sensors stop leaks, reduce insurance claims, and deliver peace of mind to multi-tenant buildings.

May 20, 2025
With John Rusk, President & Co-Founder of ProSentry, and Nick Lamparelli of Insurance Nerds

At InsureTech Hartford 2025, ProSentry’s John Rusk explains how their point-of-leak detection system dramatically reduces water damage in multi-tenant buildings. Unlike traditional systems, ProSentry’s devices use LoRaWAN connectivity, offer 10-year battery life, and send real-time alerts that prevent claims before they start. With 3,610 leaks detected in 2024—zero becoming insurance claims—ProSentry is proving the ROI of proactive risk mitigation while offering potential insurance discounts, enhanced safety, and peace of mind for building managers.

"The amazing thing—just to give you the proof—is that in 2024, in New York and New Jersey, we caught 3,610 leaks. Of those, zero were false alarms, and zero became insurance claims. That’s what happens when you respond in under a minute and stop a leak with a paper towel instead of a claims adjuster."

— John Rusk

With John Rusk, President & Co-Founder of ProSentry, and Nick Lamparelli of Insurance Nerds

At InsureTech Hartford 2025, ProSentry’s John Rusk explains how their point-of-leak detection system dramatically reduces water damage in multi-tenant buildings. Unlike traditional systems, ProSentry’s devices use LoRaWAN connectivity, offer 10-year battery life, and send real-time alerts that prevent claims before they start. With 3,610 leaks detected in 2024—zero becoming insurance claims—ProSentry is proving the ROI of proactive risk mitigation while offering potential insurance discounts, enhanced safety, and peace of mind for building managers.

View the Case Study

"The amazing thing—just to give you the proof—is that in 2024, in New York and New Jersey, we caught 3,610 leaks. Of those, zero were false alarms, and zero became insurance claims. That’s what happens when you respond in under a minute and stop a leak with a paper towel instead of a claims adjuster."

— John Rusk

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