Learn how to build an effective emergency response plan for water leaks. Discover how smart sensors and real-time alerts from ProSentry help you act quickly and reduce costly water damage.
Water damage is one of the most common and expensive issues in multi-unit buildings. Non-weather-related leaks from appliances, plumbing, or HVAC systems account for a significant portion of annual insurance claims. Without a clear response plan, even a small leak can escalate quickly, leading to costly repairs, structural damage, and frustrated tenants.
Fast action is critical. The longer water is left undetected or unresolved, the more expensive the damage becomes. That’s why a response plan must be built around speed, clarity, and communication.
With ProSentry’s real-time leak detection technology, property teams are alerted the moment an issue begins, with no waiting and no guessing. A prevention-first strategy, utilizing smart sensors and automated notifications, enables teams to act before a drip becomes a disaster.
Not all areas of a building carry the same risk for water leaks. To build an effective response plan, start by identifying the most leak-prone zones. These typically include:
These areas contain the highest concentration of water sources and often go unnoticed until damage has already occurred.
Installing point-of-leak sensors in these zones is a proactive step toward early detection. ProSentry’s sensors are designed to fit in these vulnerable areas and immediately alert staff when a leak begins, giving you a critical head start in preventing larger damage.
A fast response is only possible when alerts are delivered instantly and reach the right people. ProSentry’s system enables multi-channel notifications – SMS, mobile app alerts, emails, and even live operator phone calls – ensuring that no alert goes unnoticed, regardless of the time or who is on duty.
Where appropriate, automatic shutoff valves can be integrated into the system to immediately stop water flow at the source, reducing the risk of extensive damage while the team mobilizes.
A strong emergency plan is only effective if it's accessible and easy to follow, especially in high-pressure situations. Every building should maintain a clear, written water leak response protocol that outlines immediate steps to take when a leak is detected.
This document should include:
Post hard copies in utility rooms, staff break areas, and the front desk. Ensure digital versions are available via shared drives or team apps.
Water leaks are inevitable, but major damage doesn’t have to be. The difference is in how quickly and effectively your team responds.
By combining proactive planning, smart technology like ProSentry’s real-time monitoring, and clear team coordination, property managers can reduce the risk of costly repairs, insurance claims, and tenant disruption.
Water damage is one of the most common and expensive issues in multi-unit buildings. Non-weather-related leaks from appliances, plumbing, or HVAC systems account for a significant portion of annual insurance claims. Without a clear response plan, even a small leak can escalate quickly, leading to costly repairs, structural damage, and frustrated tenants.
Fast action is critical. The longer water is left undetected or unresolved, the more expensive the damage becomes. That’s why a response plan must be built around speed, clarity, and communication.
With ProSentry’s real-time leak detection technology, property teams are alerted the moment an issue begins, with no waiting and no guessing. A prevention-first strategy, utilizing smart sensors and automated notifications, enables teams to act before a drip becomes a disaster.
Not all areas of a building carry the same risk for water leaks. To build an effective response plan, start by identifying the most leak-prone zones. These typically include:
These areas contain the highest concentration of water sources and often go unnoticed until damage has already occurred.
Installing point-of-leak sensors in these zones is a proactive step toward early detection. ProSentry’s sensors are designed to fit in these vulnerable areas and immediately alert staff when a leak begins, giving you a critical head start in preventing larger damage.
A fast response is only possible when alerts are delivered instantly and reach the right people. ProSentry’s system enables multi-channel notifications – SMS, mobile app alerts, emails, and even live operator phone calls – ensuring that no alert goes unnoticed, regardless of the time or who is on duty.
Where appropriate, automatic shutoff valves can be integrated into the system to immediately stop water flow at the source, reducing the risk of extensive damage while the team mobilizes.
A strong emergency plan is only effective if it's accessible and easy to follow, especially in high-pressure situations. Every building should maintain a clear, written water leak response protocol that outlines immediate steps to take when a leak is detected.
This document should include:
Post hard copies in utility rooms, staff break areas, and the front desk. Ensure digital versions are available via shared drives or team apps.
Water leaks are inevitable, but major damage doesn’t have to be. The difference is in how quickly and effectively your team responds.
By combining proactive planning, smart technology like ProSentry’s real-time monitoring, and clear team coordination, property managers can reduce the risk of costly repairs, insurance claims, and tenant disruption.
Insights, innovations and updates from the ProSentry Knowledge Base
At InsurTech Hartford, John Rusk of ProSentry shares how low-cost, user-friendly IoT solutions with proven ROI are crucial to driving better adoption in the property and insurance industries.
Learn how ProSentry’s real-time monitoring technology detects leaks instantly, triggers alerts, and helps prevent water damage across entire buildings, saving time, money, and insurance headaches.
At InsurTech Hartford, John Rusk of ProSentry shares how low-cost, user-friendly IoT solutions with proven ROI are crucial to driving better adoption in the property and insurance industries.
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